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Outsourcing eCommerce operation to a third-party partner can drive enormous benefits, including increasing your scalability, efficiency, and ultimately, profitability. That’s because full-service solutions have developed key capabilities that may be outside of your core competencies.
Where you might excel at branding, marketing, and customer activation, these eCommerce providers enjoy economies of scale in warehousing, shipping, logistics and payment processing. They have robust proprietary technologies that are continually updated and infinitely scalable. They can manage complex international tax and regulatory compliance, and understand the intricacies of managing physical and/or digital inventory. They have tested eCommerce best practices, promotions, and third-party services on dozens of other clients and millions of transaction.
Can you say the same about your capabilities?
However, the process of selecting the eCommerce partner who turns out to be the perfect fit for your business can be quite complicated and can drag out for many months. To accelerate your journey to the right provider, we’ve put together this checklist of the most crucial questions to ask during your discovery phase.