No one needs to tell brands about the fast-paced and ever-changing nature of the retail and eCommerce landscape. Shifting consumer shopping preferences, processing the increasing number of payment options and expanding global markets (and the associated regulatory mazes) are only a few of the business components with which brands must contend. Getting and staying ahead in the retail and eCommerce space requires being in the know about trends and market forces.
Fortunately, you do not need to navigate this wild terrain alone. From analysts to authors, here are seven experts you need to follow to stay in the know and at the top.
Doug Stephens – Founder and President, Retail Prophet
Best-selling author, speaker and retail industry futurist, Doug provides insights on technology trends and the future of retail. He shares his fashion industry expertise as a regular contributor to The Business of Fashion and is the author of Resurrecting Retail, Reengineering Retail and The Retail Revival.
Twitter – https://twitter.com/RetailProphet
Tony D’Onofrio – CEO, TD Insights
With more than 160,000 LinkedIn followers, Tony is one of Rethink Retail’s Top 100 Influencers. In addition to being the CEO of TD Insights, he is also CEO and Managing Director of the Global Retail Business Unit at Prosegur. He regularly publishes his insights on retail, security and emerging technologies.
Twitter – https://twitter.com/tonycdonofrio
LinkedIn – https://www.linkedin.com/in/tonycdonofrio/
Melissa Gonzalez – CEO and Founder, The Lionesque Group
Retail strategist and author of The Pop Up Paradigm, Melissa is an innovator in the retail space. Her firm has created and produced more than 150 brick-and-mortar experiences in major cities across the U.S. She hosts the podcast Retailed Refined where she discusses technology and engages with industry leaders to talk about trends and strategies.
Twitter – https://twitter.com/melsstyles
Steve Dennis – President and Founder, SageBerry Consulting
The best-selling author of Remarkable Retail is also a consultant, Senior Retail Contributor at Forbes, keynote speaker and co-host of the Remarkable Retail podcast. As a global influencer, Steve focuses on retail growth and innovation and explores ways to bridge physical retail with the ongoing impact of digital.
Twitter – https://twitter.com/stevenpdennis
LinkedIn – https://www.linkedin.com/in/stevenpdennis/
Sucharita Mulpuru – Vice President and Principal Analyst, Forrester Research
With more than 15 years at Forrester, Sucharita specializes in technology and digital transformation, and gives followers valuable, data-driven retail industry insights. Her Retail 411 newsletter covers retail technology trends including AI and delivery technology.
Twitter – https://twitter.com/smulpuru
Jason Goldberg – Chief Commerce Strategy Officer, Publicis
Co-host of the top-rated e-Commerce industry podcast, The Jason & Scot show, Jason is a 4th generation retailer who focuses on the evolution of the retail industry, customer experience and current trends. He is also a sought-after speaker and publisher of Retailgeek.
Twitter – https://twitter.com/retailgeekv
Miya Knights – Director and Publisher, Retail Technology
With more than 20 years in strategy and publishing, Miya is a leading voice in omnichannel retail, customer experience and market analysis. She is a speaker and the co-author of the best-selling books Amazon (new edition to be released in November 20201) and Omnichannel Retail.
Twitter – https://twitter.com/mazzaknights
LinkedIn – https://www.linkedin.com/in/miyaknights/