FRAUD MANAGEMENT
Secure data, reliable processing
Scalefast provides a multi-stage real-time, antifraud system complete with pre and post-payment security checks. We maintain the highest standards of payment and fraud protection to keep you and your customers’ data secure. Scalefast also ensures that international banking, taxes and consumer policy requirements are met.
ZERO LIABILITY
Scalefast is responsible for the security of your store, and owns all liability.
FULL VISIBILITY
From storefront to delivery, you get the full picture of any activity taken in real-time.
INTERNATIONAL COVERAGE
All of your sales, around the globe, are secure with our top-of-the-line, real-time fraud protection.
CUSTOMER SERVICE
Our highly rated team is standing by around the clock.
THE SCALEFAST DIFFERENCE
Your brand’s proxy for international business
Scalefast manages eCommerce data protection and regulatory compliance to help your business stay ahead of GDPR and other shifting regulations. This is because Scalefast leverages its international banking relationships, payment services, tax facilities, data centers and logistics networks to give your business superior economies of scale.
Fraud Security
From the moment a customer clicks the pay button, they go through a series of checks at lightning speed to ensure order safety.
Fraud Process
When an order is flagged for fraud on your website, the order is cancelled and a refund is initiated (invoice and key made unavailable). If a customer claims the transaction is legitimate, the team opens an investigation and unflags the customer. This all happens in under 24 hours.
Resources
Includes unlimited access to our proprietary fraud engine as well a dedicated fraud team.
Metrics
We track acceptance rate, chargeback percentage, Paypal chargebacks, SMS sends, number of manually verified orders, number of SAFE status orders, number of rules modified and charges per territory by week.
DID YOU KNOW?
