A Global Ecommerce Business Infastructure
with a strong platform, back-office support and a fulfilment network to support rapid expansion into international markets.
The challenge
FULFILLMENT & LOGISTICS
Pico-Interactive is a leader in VR hardware and software, with over 300 employees and operations in the North America, Europe, China and Japan.
Ahead of its global release of the Goblin Wireless VR Headset, Pico-Interactive needed an ecommerce partner to connect with their fans around the world. The company wanted to sell its headsets via pre-order in multiple currencies and languages, as well as provide local fulfillment options for consumers in North America and Europe. International regulatory concerns such as VAT reporting and payment were also vexing concerns for the brand. With release-day quickly approaching at the Electronic Entertainment Expo in Los Angeles, Pico-Interactive had less than 90 days to build its global ecommerce solution.
Pico decided to work with an all-in-one ecommerce partner, rather than building a full in-house ecommerce team. They joined forces with Scalefast because of its solid footprint in international ecommerce, its fulfillment framework and team-as-a-service business model. Scalefast was tasked with designing Pico’s online store and building back-office operations. Scalefast also handled Pico’s fulfillment in order to make it possible for the brand to sell globally, without administrative or regulatory headaches.
Today, Pico-Interactive has the global ecommerce business infrastructure they need to scale their business as well as a dedicated, on-demand team at Scalefast that manages day-to-day tasks such as storefront and operational optimizations, infrastructure upgrades and customer support.
Client Need
Territories, Languages, & Currencies
Multi-territory storefront and currencies to sell across North America, Europe and The Nordics
An Agile, Dedicated Ecommerce Team
with fast response times and deep knowledge of international regulatory requirements.
Quick Speed-to-Market
to be ready to take pre-sale orders at an upcoming tradeshow
The Scalefast Solution
Pico decided to work with an all-in-one ecommerce partner, rather than building a full in-house ecommerce team. They joined forces with Scalefast because of its solid footprint in international ecommerce, its fulfillment framework and team-as-a-service business model. Scalefast was tasked with designing Pico’s online store and building back-office operations. Scalefast also handled Pico’s fulfillment in order to make it possible for the brand to sell globally, without administrative or regulatory headaches.
Today, Pico-Interactive has the global ecommerce business infrastructure they need to scale their business as well as a dedicated, on-demand team at Scalefast that manages day-to-day tasks such as storefront and operational optimizations, infrastructure upgrades and customer support.
Results
Expanded Global Footprint
in the US, EU, UK and The Nordics
Launch Brand New Storefront and Fulfillment Operation
in as little as 2 months, with pre-order capabilities
Increased Conversion Rate
to an impressive 4.7%
Now Delivering a Seamless Shopping Experience
for their customers by bringing all eCommerce operations under one roof
Adopted a ‘Hands-off’ Approach
with their day-to-day ecommerce tasks so they can focus on building and marketing innovative products
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